We respect your privacy and are committed to protecting your personal information.
FotoTiles ("we", "us", or "our") operates the PlexiFrames website and service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us. Please read it carefully. By using our service, you agree to the practices described here.
When you use PlexiFrames, you may provide us with:
When you visit our site, we may automatically collect:
We use the information we collect to:
We will only send you marketing communications with your explicit consent, and you can unsubscribe at any time.
We do not sell your personal information. We may share your data with trusted third parties only as necessary to operate our business:
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include HTTPS encryption for data in transit and secure storage for your uploaded photos.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
We use cookies and similar tracking technologies to:
You can control cookie settings through your browser preferences. Disabling cookies may affect some features of our website.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, please contact us at privacy@fototilesframes.com. We will respond within 30 days.
We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Order data is retained for a minimum of 7 years for tax and legal compliance. You may request deletion of your account data at any time; note that certain information may be retained as required by law.
Uploaded photos are retained for up to 90 days after your order is fulfilled to allow for any reprints or disputes, after which they are permanently deleted.
Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will promptly delete it.
We may update this Privacy Policy periodically. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email. Your continued use of our service after any changes constitutes acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out: